BCS, LLC—a professional support services firm specializing in business management,communications, systems engineering, analysis, and organization performance—is pleased toannounce today that we have earned ISO 9001 certification. The comprehensive system auditscovered all major aspects of our operations.
"Going through the ISO 9001 certification is demanding, but it keeps you honest" said Ken Green, Chief Operating Officer, BCS."At BCS, we are dedicated to providing our clients with high-quality products and services that meet and exceed expectations. Applying ISO standards has allowed us to both formalize and enhance processes we’ve had in place for years. Ultimately, the job is to make sure our customers continue to receive great support."
ISO 9001 is a quality management system standard that was developed by the International Organization for Standardization, which is an association of governmental and nongovernmental organizations from many countries. The ISO 9001 standard is utilized to certify quality management systems that focus on continuous improvement, customer satisfaction and the active involvement of both management and employees in a process-based approach.
“I am proud of the work we do at BCS and the exceptional staff that help us work toward our mission. Fulfilling the ISO 9001 standard requirements further demonstrates our commitment to quality and customer satisfaction,” CEO Alain Williams said.
BCS is a minority-owned small business with a 30-year history of helping government, research, and private sector clients implement their programs and missions and achieve success. We pride ourselves on being a company that builds strong, long-lasting, and trusted relationships with our clients based on our ability to understand and anticipate their needs; develop tailored, effective solutions to meet those needs; and leverage resources and expertise from across our organization to see them through.